Information for Asylum Seekers
Mears Local Information Guides
Please see links below to Mears Local Information Guides. The Local Information Guides offer practical guidance on local services such as housing, healthcare, education and support networks. For assistance in other languages, please use the translation function located a the top right of the website.
Claiming Asylum in the UK
You must apply for asylum if you want to stay in the UK as a refugee. To be eligible, you must have left your county and be unable to go back because you fear persecution.
You should apply when you arrive in the UK or as soon as you think it would be unsafe for you to return to your own country. Your application is more likely to be refused if you wait.
When you apply, you will have a meeting with an Immigration Officer. After this screening, the Home Office will decide if your claim can be considered in the UK. If it can, you will have an asylum interview with a caseworker.
The following guide has information on claiming asylum which can be accessed here.
E-Visa update
UK Visas and Immigration (UKVI) are developing a digital immigration system. This means that they are replacing physical documents with an online record of immigration status – known as an e-Visa.
As of 31st October, anyone granted permission to stay in the UK as a recognised refugee will no longer receive a BRP. From the 1st November, decision letters now inform newly recognised refugees that they require an e-Visa. From 1st November, the Home Office has been creating UKVI accounts on behalf of all newly recognised refugees and sending them information on how to sign in to their UKVI account and access their e-Visa within 14 days of their positive decision. Decision letters will reference this action. When the Home Office notifies someone that their UKVI account has been created, they will issue a UKVI customer number. The individual will need this UKVI customer number to sign-in to their UKVI account.
National Support
- Website
- Phone: 07483 170100
- Email: evisa@migranthelpuk.org
North East Support
The Home Office ha provided funding to some organisations to provide specific e-Visa support. For regional support, please see organisations detailed below:
- Website
- Providing e-Visa support to refugees and asylum seekers facing vulnerabilities and barriers.
- Telephone: 07826 266 630
- Email: interaction@actionfoundation.org.uk
- Locations covered: Tyne and Wear
- Website
- Citizens Advice Northumberland provides practical support for individuals to transition to an e-Visa system and access their digital immigration status. This includes UKVI account creation and sign-in and post-submission support for both successful and unsuccessful outcomes.
- Telephone: 0808 278 7944
- Email: evisa@citizensadvicenorthumberland.org.uk
- Locations covered: Northumberland, Tyne and Wear
- Website
- Integration Station CIC ensures that support is directed effectively at refugees within Tyne and Wear, UK, during their transition to e-Visas.
- Telephone: 0191 4771 763
- Email: info@integrationstation.co.uk
- Locations covered: Northumberland, Tyne and Wear
- Website
- North East Law Centre provides practical support to individuals who need to register for their e-Visa.
- Telephone: 0191 230 4777
- Email: reception@nelawcentre.co.uk
- Locations covered: Tees Valley, Durham, Northumberland, Tyne and Wear
Housing and Finance
As an asylum seeker, you may be able to get housing and money to support you and your family while your asylum claim is being reviewed. This also means your children will go to a free state school and you may get free healthcare from the National Health Service (NHS).
You will be given somewhere to live if you need it. This could be in a flat, house, hostel or bed and breakfast. You cannot choose where you live.
You will usually get £49.18 for each person in your household. This will help you pay for things you need like food, clothing and toiletries. Your allowance will be loaded onto a debit card (ASPEN card) each week. You will be able to use the card to get cash from a cash machine.
You can find more information around support that you may be eligible for here.
Immigration Advice
In England, the following people can provide immigration advice: –
- An immigration adviser who is registered with the Immigration Advice Authority (IAA) or is exempt from registration.
- A solicitor who is registered with the Solicitors Regulation Authority (England and Wales).
- A barrister who is regulated by the Bar Standards Board (England and Wales).
You can search for an IAA registered adviser and solicitor via the following links: –
Some organisations provide free immigration advice and assistance to asylum seekers in the UK. Click on the following links for further information: –
Moving into a New Home
This leaflet tells you what will happen when you first move into your new home provided by Mears. It explains who you will meet, what they will talk to you about, and how they will help you. The leaflet is available in eight different languages.
Moving into your new home leaflets:
Free School Meals
The government has permanently extended free school meals to all No Recourse to Public Funds groups, subject to maximum income and savings threshold.
The capital (savings) threshold is £16,000, while the income thresholds are as follows:
- £22,700 per annum for families outside London with one child.
- £26,300 per annum for families outside London with two or more children.
You can apply for free school meals online on your local council’s website by clicking here.
